Your agent, your voice
- You pick Nate and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and appliance repair intake in your language
Built around your shop — not bolted on
By the time they hang up, the dead refrigerator fixes is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your appliance repair catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrial70% of homeowners choose the first available repair techAvg ticket: $235 average appliance repair
Anatomy of a Lost Job
7:15 PM - Urgent Call
Refrigerator stopped cooling — family has $300 worth of groceries going bad overnight.
9:10 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$350
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
A dead refrigerator starts a countdown on $300 of perishable groceries. The homeowner dials 4 companies in 3 minutes. The first voice that promises a same-day or next-morning arrival wins the $235 compressor relay swap. The other three companies never even know the lead existed.
A dispatcher books a washer repair without asking for the error code. The technician drives 35 minutes, diagnoses a failed drain pump, but doesn't carry the part. He drives back to the shop, orders the pump for next-day delivery, and returns on Wednesday. Two truck rolls and 3 hours of unbillable drive time wipe out the profit on a $200 repair.
A homeowner calls about a high-end built-in refrigerator that requires proprietary diagnostic software and factory-authorized parts. The dispatcher sends a generalist technician who can't access the sealed system. The customer pays $0, leaves a 1-star review, and calls the manufacturer's authorized service network.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Nate holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Refrigerator stopped cooling — family has $300 worth of groceries going bad overnight.
7:15 PM - Instant Answer
Nate answers instantly and qualifies the lead.
7:17 PM - Job Booked
Repair visit booked. Appliance model confirmed via SMS. Technician scheduled for tomorrow morning.
Bottom Line
+$350
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Nate · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your appliance repair operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Appliance Repair markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for appliance repair.
Meet Nate
Your AI Voice Agent for Appliance Repair
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Appliance Repair — why missed calls hurt
Market reality
A homeowner opens the refrigerator at 6 PM and feels warm air. Inside sit $300 worth of groceries that will spoil by morning. She will not leave a voicemail. She will call every appliance repair company on her phone until a live voice promises a morning diagnostic — and the first company to answer wins the $235 repair.
How Nate wins the job
A homeowner calls at 6:30 PM staring at a pool of water inside the washer drum and an F21 error code flashing on the display. The AI agent cross-references the error code against a built-in diagnostic matrix, identifies a drain pump failure, and instructs the homeowner to check the front access filter for obstructions. The filter is clear, confirming the pump diagnosis. The AI agent books an 8 AM diagnostic, logs the exact appliance model number, and fires a webhook to the technician's mobile app instructing them to load a replacement drain pump on the truck. The technician swaps the pump in 45 minutes the next morning, completing a $235 single-trip repair that earns a 5-star review.
Why businesses switch from the alternatives
Frequently Asked Questions
How does the AI agent use appliance error codes to pre-diagnose issues before the technician arrives?
The AI agent cross-references the caller-provided error code and appliance model number against a built-in diagnostic matrix covering major brands. It identifies the most probable failed component, walks the caller through safe preliminary checks like filter cleaning or breaker resets, and logs the likely part number so the technician loads it on the truck before departure.
Ready to run appliance repair from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo