Your agent, your voice
- You pick Dune and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and chimney service intake in your language
Built around your shop — not bolted on
By the time they hang up, the cracked flue inspections is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your chimney service catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialOnly 25% of fireplace owners get annual inspectionsAvg ticket: $285 average sweep/inspection
Anatomy of a Lost Job
7:15 PM - Urgent Call
Chimney cracked during a freeze — mortar falling and water leaking into the fireplace.
7:25 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$1,500
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
Thirty-five callers jam the phone line on a September Monday morning. The receptionist answers 22, and 13 roll to voicemail — each a potential $2,500 liner replacement. The AI agent handles all 35 calls simultaneously, booking sweeps into route-optimized slots without a single hold tone.
A realtor needs a Level 2 inspection with a 48-hour turnaround to save a $450,000 home sale. The AI agent detects the phrase "real estate transaction" in the caller's request, flags the job as escrow-priority, and confirms the tech will bring the articulating camera rig.
A tech arrives for a $200 routine sweep and discovers Stage 3 glazed creosote requiring chemical treatment and a full liner quote. The AI agent asks callers about smoke behavior, odor, and last cleaning date during intake, routing the correct chemical kit and liner measurement tools on the truck.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Dune holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Chimney cracked during a freeze — mortar falling and water leaking into the fireplace.
7:15 PM - Instant Answer
Dune answers instantly and qualifies the lead.
7:17 PM - Job Booked
Chimney inspection booked. Damage photos requested via SMS. Mason scheduled for assessment.
Bottom Line
+$1,500
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Dune · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your chimney service operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Chimney Service markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for chimney service.
Meet Dune
Your AI Voice Agent for Chimney Service
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Chimney Service — why missed calls hurt
Market reality
A realtor emails at 8 AM demanding a Level 2 chimney inspection before Friday's closing deadline. The chimney company's front desk is already fielding 35 fall-season sweep calls, and nobody sees the email until 2 PM — two hours after the homebuyer threatened to kill the deal.
How Dune wins the job
At 7 AM, a homeowner reports smoke backing up into their living room. The AI agent instructs them to extinguish the fire immediately, opens a same-day emergency slot in the scheduling engine, and dispatches a tech with a Level 2 articulating camera. The tech discovers a cracked flue tile at 14 feet, converting a $250 sweep into a $3,200 stainless steel liner install. While that call processes, the AI agent simultaneously books 8 routine sweep appointments from other callers, injecting each into the route optimizer without a single caller hearing a hold tone.
Frequently Asked Questions
How does the AI agent determine whether a tech needs a standard brush kit or a Level 2 camera rig?
The intake logic tree asks whether the call involves routine maintenance, a real estate transaction, or a structural concern like cracked mortar or water intrusion. Based on the branch, the routing engine attaches the specific equipment checklist — standard brush kit, articulating camera, or chemical treatment supplies — to the dispatch ticket.
Ready to run chimney service from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo