Your agent, your voice
- You pick Knox and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and chimney sweep intake in your language
Built around your shop — not bolted on
By the time they hang up, the creosote cleanouts is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your chimney sweep catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrial70% of chimney revenue comes Sept-FebAvg ticket: $375 average sweep and inspection
Anatomy of a Lost Job
7:15 PM - Urgent Call
Haven't used the fireplace in 5 years — homeowner wants it cleaned before lighting the first fire of winter.
7:45 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$250
Estimated Opportunity Lost
The Old Way:
Losing Appointments to Voicemail.
Your entire profit margin is forged between September and November. Every call you miss while standing on a roof with a vacuum hose running costs you a $350 sweep and hands the customer to the competitor who answered on the first ring.
A homebuyer's agent demands a Level 2 video inspection exactly 10 days before closing. If you cannot lock down a date within 30 seconds on the call, the realtor permanently removes you from their referral list.
Stage 3 glazed creosote cannot be diagnosed over the phone, but panicked callers demand an instant safety verdict. Converting their anxiety into a booked $350 onsite inspection requires specific questions about flue type, last cleaning date, and appliance fuel source.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Knox holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Haven't used the fireplace in 5 years — homeowner wants it cleaned before lighting the first fire of winter.
7:15 PM - Instant Answer
Knox answers instantly and qualifies the lead.
7:17 PM - Job Booked
Sweep appointment booked. Fireplace type confirmed via SMS. Chimney tech scheduled for this week.
Bottom Line
+$250
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Knox · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your chimney sweep operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Chimney Sweep markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for chimney sweep.
Meet Knox
Your AI Voice Agent for Chimney Sweep
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Chimney Sweep — why missed calls hurt
Market reality
A homeowner smells heavy smoke when their gas furnace ignites near a shared flue at 8 PM on a Tuesday in October. They dial three chimney companies—the first one who answers books a $350 emergency sweep and a $425 rain cap upsell. The other two never ring again.
How Knox wins the job
A homeowner dials at 8 PM smelling heavy smoke when their gas furnace ignites near a shared flue. The AI agent answers on the first ring, detects the keywords "smoke smell" and "furnace," and triggers a carbon monoxide safety protocol. It instructs the caller to crack the windows and move away from the appliance, then queries the scheduling engine for the next available emergency slot. An 8 AM Level 1 sweep books automatically, and an SMS confirmation lands on the homeowner's phone in 12 seconds. The technician arrives, runs a camera up the flue, discovers a massive bird nest blocking the draft, and clears it. The system generates a $350 sweep invoice and the technician upsells a $425 custom rain cap installation on site—$775 total from one after-hours call.
Frequently Asked Questions
How does the AI agent separate carbon monoxide emergencies from routine annual sweep requests?
The AI agent runs the caller's words through a keyword detection layer. Phrases like "smoke smell," "carbon monoxide alarm," or "backdrafting" trigger an emergency protocol that overrides the standard calendar and routes the closest available truck. Callers who mention "annual cleaning" or "getting ready for winter" route into standard next-available scheduling.
Ready to run chimney sweep from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo