Your agent, your voice
- You pick Shore and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and coin-op laundry repair intake in your language
Built around your shop — not bolted on
By the time they hang up, the laundromat machine fixes is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your coin-op laundry repair catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrial35,000+ laundromats with aging equipment fleetsAvg ticket: $285 average multi-machine service call
Anatomy of a Lost Job
7:15 PM - Urgent Call
A laundromat owner calls about 4 machines down on a busy Saturday morning.
8:00 AM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$350
Estimated Opportunity Lost
The Old Way:
Losing Service Calls to Voicemail.
Laundromat owners never call about one broken dryer. They call when four machines fail simultaneously and tenants start leaving 1-star reviews on the apartment complex. You must dispatch a tech carrying parts for all four units in a single truck roll.
A jammed physical coin slide requires completely different parts than a dead digital card reader module. Misdiagnosing the payment system type over the phone guarantees a wasted $85 return trip and a furious location owner.
Apartment managers demand after-hours service because tenants flood their inbox about broken machines the moment they get home from work. You must lock down the work order before 9 PM or the manager finds a 24-hour competitor online.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Shore holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A laundromat owner calls about 4 machines down on a busy Saturday morning.
7:15 PM - Instant Answer
Shore answers instantly and qualifies the lead.
7:17 PM - Job Booked
Machine models and error codes captured. Repair tech dispatched.
Bottom Line
+$350
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Shore · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your coin-op laundry repair operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Coin-Op Laundry Repair markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for coin-op laundry repair.
Meet Shore
Your AI Voice Agent for Coin-Op Laundry Repair
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Coin-Op Laundry Repair — why missed calls hurt
Market reality
A property manager gets three voicemails from furious tenants—machines 4, 7, and 12 are all flashing error codes in the basement laundry room. She dials repair companies until someone picks up, because every broken washer costs the building $50 a day in lost coin revenue.
How Shore wins the job
A property manager dials at 4 PM on a Thursday because three top-loaders are flashing error codes and tenants are threatening to withhold rent. The AI agent answers on the first ring, asks for the exact model number stamped on the front panel of each machine, and logs the specific error codes. It runs the codes against a built-in fault database and identifies a likely control board failure on two units and a worn drive belt on the third. The routing engine checks the technician's truck inventory for the correct vintage parts, confirms all three components are in stock, and books an 8 AM Friday appointment. The tech fixes all three machines in one 90-minute stop, generating a $675 invoice that auto-sends to the property management company's billing portal.
Frequently Asked Questions
How does the AI agent distinguish between coin mechanism failures and digital payment module failures?
The AI agent asks the caller whether the machine accepts physical coins, card swipes, or both, then runs the reported symptom—jammed slot, blank screen, rejected card—through a diagnostic logic tree. Each branch maps to a different parts category, ensuring the dispatched technician loads the correct coin mechanism vintage or card reader module onto the truck before leaving the shop.
Ready to run coin-op laundry repair from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo