Your agent, your voice
- You pick Uma and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and commercial janitorial intake in your language
Built around your shop — not bolted on
By the time they hang up, an office walkthroughs is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your commercial janitorial catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialJanitorial employee turnover averages 200% annually, costing $3,500 per replacement hireAvg ticket: $8,500 average monthly contract
Anatomy of a Lost Job
7:15 PM - Urgent Call
Office manager fired their current cleaning company — needs nightly janitorial starting Monday.
6:05 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$3,500/mo
Monthly Contract Lost
The Old Way:
Losing Contracts to Voicemail.
Your lead cleaner calls in sick at 5:30 PM for a 10-building overnight route. You have 90 minutes to find a replacement before the first building's alarm system locks the doors at 7 PM, turning a staffing gap into a missed-service violation.
A backup cleaner runs 30 minutes late to a bank branch, and the automated security system locks the doors at 7:01 PM. A simple delay becomes a missed service, and the branch manager files a formal complaint with your account rep.
Night supervisors managing 12 buildings fake their inspection reports from the parking lot without ever stepping inside. You're blind to overflowing trash cans and dirty restrooms until the property manager threatens to cancel.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Uma holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Office manager fired their current cleaning company — needs nightly janitorial starting Monday.
7:15 PM - Instant Answer
Uma answers instantly and qualifies the lead.
7:17 PM - Job Booked
Facility walkthrough booked. Scope of work checklist sent via SMS. Crew start date confirmed for Monday.
Bottom Line
+$3,500/mo
Monthly Contract Secured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Uma · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your commercial janitorial operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Commercial Janitorial markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for commercial janitorial.
Meet Uma
Your AI Voice Agent for Commercial Janitorial
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Commercial Janitorial — why missed calls hurt
Market reality
Your evening cleaner ghosts a shift at 6 PM, and the corporate headquarters doesn't get vacuumed. The property manager walks in at 7 AM to find overflowing trash cans and coffee-stained carpet in the lobby, picks up the phone, and threatens to cancel a $5,000-per-month contract you've held for 3 years.
How Uma wins the job
At 5:30 PM, your lead cleaner calls in sick for a 10-building route. The AI agent immediately flags 3 critical buildings: a medical clinic requiring biohazard protocols, a law firm with a 7 PM alarm lock, and a corporate headquarters with a VIP visit tomorrow. The platform broadcasts an automated shift-offer text to your pre-vetted backup pool of 14 part-time cleaners. Within 9 minutes, two off-duty cleaners reply 'YES.' The system verifies their active background checks in the CRM, assigns the medical clinic and law firm buildings, and texts both building managers proactive ETA updates. When each cleaner arrives, the platform requires them to scan a QR code on the janitor closet door to log their exact start time. Before clocking out, the system forces each cleaner to upload 3 timestamped photos — lobby floor, restroom sinks, emptied trash cans — proving the work was completed.
Why businesses switch from the alternatives
Frequently Asked Questions
How does the system fill same-day employee no-shows before clients notice?
The platform blasts an automated SMS shift-offer to your pre-vetted bench of backup cleaners stored in the CRM. The first person to reply 'YES' claims the shift on the spot, and the system verifies their background check status before confirming the assignment — filling the gap before the building manager arrives the next morning.
Ready to run commercial janitorial from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo