Your agent, your voice
- You pick Sasha and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and countertop installation intake in your language
Built around your shop — not bolted on
By the time they hang up, the quartz and granite template visits is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your countertop installation catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialRe-fabricating a miscut slab costs fabricators $2,000 to $4,000 in wasted materialAvg ticket: $5,200 average countertop project
Anatomy of a Lost Job
7:15 PM - Urgent Call
Remodel contractor needs countertops templated and installed within 2 weeks.
5:30 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$4,800
Estimated Opportunity Lost
The Old Way:
Losing Installs to Voicemail.
A templater drives 40 minutes to a jobsite and discovers the base cabinets aren't level. The trip is wasted, and the entire countertop install gets shoved back 2 weeks into the next available slot.
An 800-pound quartz island slab requires a specialized A-frame truck and two experienced installers. Double-booking the truck leaves one crew standing at the shop losing $600 in daily wages.
Cutting a sink hole 1 inch off-center based on an outdated plumbing rough-in spec means throwing a $3,200 slab of Calacatta quartz straight into the dumpster.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Sasha holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Remodel contractor needs countertops templated and installed within 2 weeks.
7:15 PM - Instant Answer
Sasha answers instantly and qualifies the lead.
7:17 PM - Job Booked
Template appointment booked. Material selection guide sent via SMS. Install date confirmed.
Bottom Line
+$4,800
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Sasha · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your countertop installation operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Countertop Installation markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for countertop installation.
Meet Sasha
Your AI Voice Agent for Countertop Installation
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Countertop Installation — why missed calls hurt
Market reality
A templater drives 40 minutes to a kitchen only to find the base cabinets aren't screwed down yet. The entire trip is dead — no measurements taken, no slab ordered — and the $5,200 install gets pushed back 2 weeks because the next templating slot is already booked solid.
How Sasha wins the job
A contractor texts at 7 AM needing a template for a newly installed kitchen. The AI agent texts back within 6 seconds, extracting the exact quartz color, sink model number, and edge profile. It sends a mandatory pre-template checklist requiring the contractor to reply 'Confirmed' that base cabinets are permanently screwed down and level. The scheduling engine books a templater for Thursday 9 AM. The templater lasers the kitchen and uploads the digital file. The platform texts the homeowner a 3D rendering within five minutes, showing exactly where the seam falls on the L-shaped counter. The homeowner approves with one tap. The system immediately pushes the cut file to the CNC operator's queue, blocks a 2-man A-frame truck for next Wednesday morning, and emails the plumber the exact sink cutout dimensions so they arrive at 2 PM to connect the faucet the moment the slab is set.
Frequently Asked Questions
How does the system prevent wasted templating trips when cabinets aren't ready?
The AI agent sends a mandatory SMS checklist 24 hours before the templating appointment, requiring the contractor to confirm that base cabinets are screwed in and level. If they don't tap 'Confirmed' by 5 PM, the scheduling engine pulls the templater off that slot and backfills it with another job.
Ready to run countertop installation from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo