Your agent, your voice
- You pick Ines and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and crime scene cleanup intake in your language
Built around your shop — not bolted on
By the time they hang up, the trauma cleanup dispatches is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your crime scene cleanup catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialInsurance covers 60-70% of biohazard remediation projectsAvg ticket: $4,200 average trauma cleanup
Anatomy of a Lost Job
7:15 PM - Urgent Call
A family needs their loved one's home cleaned and restored after a traumatic incident.
2:15 AM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
Priceless
A Family Left Without Support
The Old Way:
Families Left Without Support.
A family member calls at 2 AM standing outside a police-taped doorway, shaking and barely able to speak. A robotic phone tree with menu options destroys trust on the spot, and the caller hangs up to dial the competitor whose human-sounding voice answered on the second ring with a $10,000 job attached.
A detective releases a property at 4 PM on Friday after holding the scene for six days. Your crew must mobilize within a 2-hour window, but your dispatcher left at noon and the on-call tech's phone goes straight to voicemail. The family hires someone else by 6 PM.
An insurance adjuster rejects a $15,000 claim because the submission package is missing a single ATP clearance swab result from the kitchen threshold. The payment sits in limbo for 60 days while your accounts receivable burns.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Ines holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A family needs their loved one's home cleaned and restored after a traumatic incident.
7:15 PM - Instant Answer
Ines answers instantly and qualifies the lead.
7:17 PM - Job Booked
Response team arranged. Compassionate guidance provided via SMS. Crew dispatched with discretion.
Bottom Line
Immediate Care
Compassionate Response Provided Overnight
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Ines · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your crime scene cleanup operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Crime Scene Cleanup markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for crime scene cleanup.
Meet Ines
Your AI Voice Agent for Crime Scene Cleanup
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Crime Scene Cleanup — why missed calls hurt
Market reality
A coroner releases a second-floor apartment at 11:30 PM and a grieving daughter stands on the sidewalk holding her phone, scrolling through search results. She will call three companies in the next 90 seconds. The first voice that answers with composure and dispatches a crew wins a $10,000 remediation job.
How Ines wins the job
A coroner releases a second-floor apartment at 11 PM. The AI agent answers the family's call on the first ring, using a pre-loaded trauma-response script that opens with 'I'm here to help you right now' and pauses for 3 seconds before asking any questions. It confirms the address, asks whether the property manager holds the keys, and queries the on-call roster in the scheduling engine. It dispatches a two-person hazmat team with a 90-minute ETA and fires a webhook that texts a digital authorization form to the property manager's phone. Before the crew arrives, the AI agent has already generated the insurance pre-authorization template by pulling the homeowner's policy number collected during the intake call and formatting it against the carrier's required claim layout.
Frequently Asked Questions
How does the AI agent handle emotionally distressed callers at 2 AM?
The AI agent follows a trauma-response logic tree that inserts a mandatory 3-second pause after each caller response, limits questions to three essentials — address, key holder, and scene access status — and uses scripted phrases such as 'Take your time, I'll stay on the line.' It disables all upsell prompts and scheduling pressure language for any call tagged as a trauma scene, and dispatches the on-call crew as soon as the address is confirmed.
Ready to run crime scene cleanup from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo