Your agent, your voice
- You pick Zion and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and excavation intake in your language
Built around your shop — not bolted on
By the time they hang up, the foundation digging quotes is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your excavation catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialUnmarked utility strikes cause $30 billion in annual damageAvg ticket: $8,500 average residential excavation
Anatomy of a Lost Job
7:15 PM - Urgent Call
Builder needs foundation excavation completed before concrete forms arrive next Wednesday.
5:15 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$8,000
Estimated Opportunity Lost
The Old Way:
Losing Contracts to Voicemail.
A general contractor calls at 7 AM Friday needing a building pad graded before a Monday concrete pour. Your office doesn't open until 8 AM. By 7:15, the GC has booked a competitor and you've permanently lost a client who spends $200,000 per year on excavation.
A crew starts trenching for a foundation footer without waiting for the 811 utility locate to clear. The bucket tooth severs a 4-inch gas main at 30 inches deep, triggering an evacuation, a $50,000 repair, and an OSHA investigation that shuts down your operations for 2 weeks.
A dispatcher sends a 30-ton excavator to a residential grading job after overnight rain. The machine sinks 18 inches into saturated clay on the first pass, burning $1,200 in fuel and labor with zero productive yards moved before the operator chains out.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Zion holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Builder needs foundation excavation completed before concrete forms arrive next Wednesday.
7:15 PM - Instant Answer
Zion answers instantly and qualifies the lead.
7:17 PM - Job Booked
Excavation scope confirmed. Site plans reviewed via SMS. Equipment mobilized for Monday.
Bottom Line
+$8,000
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Zion · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your excavation operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Excavation markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for excavation.
Meet Zion
Your AI Voice Agent for Excavation
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Excavation — why missed calls hurt
Market reality
A general contractor stands on a bare dirt pad at 7 AM Friday, staring at a concrete pour scheduled for Monday. His excavation subcontractor just cancelled. He picks up his phone and dials three companies — the one that confirms a weekend crew with the right machine wins a $28,000 grading contract.
How Zion wins the job
A general contractor calls at 7 AM needing a building pad graded by Monday for a concrete pour. The AI agent confirms the soil type, cut-and-fill volume, and pad dimensions. It queries the fleet dashboard in the scheduling engine, identifies a CAT 320 finishing a nearby job on Friday afternoon, and books the weekend rush job. The system fires a webhook that texts the GC the equipment list and confirms that grade stakes must be placed by noon Friday. The routing engine calculates the lowboy transport route to minimize mobilization time. The contractor gets a confirmed crew while competitors are still checking voicemails at 8 AM.
Frequently Asked Questions
How does the AI agent coordinate excavation scheduling with general contractors' pour dates?
The AI agent logs the concrete pour date and inspection window into the project timeline. The scheduling engine works backward from the pour date, slotting excavation, compaction, and final grade verification into sequential blocks with built-in weather buffer days to prevent site bottlenecks.
Ready to run excavation from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo