Your agent, your voice
- You pick Grant and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and fire protection intake in your language
Built around your shop — not bolted on
By the time they hang up, an annual sprinkler tests is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your fire protection catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialNon-compliance fines average $1,500 per violation per dayAvg ticket: $2,200 average inspection contract
Anatomy of a Lost Job
7:15 PM - Urgent Call
A property manager calls about a failed fire suppression system before an inspection.
7:42 AM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$3,800
Estimated Contract Lost
The Old Way:
Losing Contracts to Voicemail.
A building manager loses track of an NFPA inspection deadline on a spreadsheet and gets hit with a $1,500-per-day fine. The AI agent queries the CRM compliance calendar 60 days before each expiration date and fires an automated text to the property manager with a one-tap link to book the $2,400 inspection.
A forklift shatters a sprinkler riser at 6 AM, and the impaired fire suppression system triggers a potential marshal shutdown. The AI agent answers on the first ring, categorizes the call as a fire-system impairment, and dispatches a tech with replacement riser components within 90 minutes.
A technician closes out a job but forgets to photograph the tested OS&Y valve. The platform mandates digital photo uploads for every tested valve and control panel through the mobile workflow — the job cannot be marked complete until all required images are submitted.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Grant holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A property manager calls about a failed fire suppression system before an inspection.
7:15 PM - Instant Answer
Grant answers instantly and qualifies the lead.
7:17 PM - Job Booked
Inspection scheduled. Compliance report auto-generated.
Bottom Line
+$3,800
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Grant · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your fire protection operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Fire Protection markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for fire protection.
Meet Grant
Your AI Voice Agent for Fire Protection
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Fire Protection — why missed calls hurt
Market reality
A forklift clips a sprinkler riser in a 200,000 sq ft warehouse at 6 AM. Water pours across the concrete floor, the fire suppression system is impaired, and the warehouse manager has exactly 90 minutes before the fire marshal orders a building shutdown.
How Grant wins the job
A warehouse manager calls at 6 AM after a forklift shatters a sprinkler riser. The AI agent categorizes the event as a system impairment, pulls the building's profile from the CRM showing a wet-pipe system with 1-inch risers, and dispatches a tech with exact replacement parts and a 90-minute ETA. It instructs the manager to notify their insurance carrier and close the affected zone's control valve. The tech restores the system by 8 AM, and the platform generates a digital impairment report within 30 seconds with timestamped photos that satisfies the fire marshal's documentation requirements.
Why businesses switch from the alternatives
Frequently Asked Questions
How does the system track different NFPA compliance cycles across wet, dry, and pre-action systems?
The scheduling engine logs each system type and its unique inspection frequency — quarterly for wet standpipes, semi-annual for dry systems, annual for full flow tests. It escalates a warning to the office dashboard 14 days before any uninspected system hits its deadline.
Ready to run fire protection from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo