Your agent, your voice
- You pick Urban and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and fleet washing intake in your language
Built around your shop — not bolted on
By the time they hang up, an overnight truck route washes is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your fleet washing catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialFleet wash operators using route-optimized scheduling service 12% more vehicles per day than paper-routed competitorsAvg ticket: $1,200 average weekly contract
Anatomy of a Lost Job
7:15 PM - Urgent Call
A logistics manager calls to schedule DOT-compliant fleet washing for 30 trucks.
7:30 AM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$2,400
Estimated Contract Lost
The Old Way:
Losing Contracts to Voicemail.
Soapy gray wash water rolls 15 feet across the terminal lot and drains into a storm grate. A city inspector photographs it Monday morning and issues a $10,000 environmental violation.
The crew washes 40 trailers in the dark using headlamps. Three trucks are missed entirely, and the logistics manager disputes the full $2,000 invoice on Monday, withholding payment for all 40.
Fleet managers rotate trailers across 3 terminals weekly. Without scanning each DOT number, the wash company cannot prove which specific units were serviced—fueling billing disputes every single month.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Urban holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A logistics manager calls to schedule DOT-compliant fleet washing for 30 trucks.
7:15 PM - Instant Answer
Urban answers instantly and qualifies the lead.
7:17 PM - Job Booked
Fleet count confirmed. Wash crew scheduled at client depot.
Bottom Line
+$2,400
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Urban · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your fleet washing operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Fleet Washing markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for fleet washing.
Meet Urban
Your AI Voice Agent for Fleet Washing
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Fleet Washing — why missed calls hurt
Market reality
Forty tractor-trailers sit in a terminal lot at 10:00 PM on a Sunday night, caked in 2,000 miles of road salt and diesel soot. The fleet manager needs every grille and DOT number sparkling by the 6:00 AM Monday driver check-in. Commercial fleet wash contracts run $500 to $5,000 per weekend, and one missed environmental compliance step triggers a $10,000 municipal runoff fine.
How Urban wins the job
A terminal manager calls on Thursday to schedule 30 sleeper-cab washes for Sunday at 10:00 PM. The AI agent sets up the recurring weekly contract, assigns the 3-man crew, and generates a digital environmental compliance protocol that includes containment-berm deployment and gray-water vacuum volumes. On Monday at 5:45 AM, the system fires a webhook that delivers a digital invoice to the fleet manager's email—complete with timestamped photos of all 30 clean grilles and a line-item list of every DOT unit number scanned during the wash.
Frequently Asked Questions
How does the system generate environmental compliance documentation automatically?
The AI agent embeds a compliance checklist into every fleet wash work order. The crew logs containment-berm deployment footage, records vacuum pump gallons of reclaimed gray water, and photographs the sealed holding tank. The system compiles these data points into a legal disposal manifest and attaches it as a PDF to the invoice—ready for any municipal auditor.
Ready to run fleet washing from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo