Your agent, your voice
- You pick Orion and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and generator installation intake in your language
Built around your shop — not bolted on
By the time they hang up, the standby generator quotes is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your generator installation catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialGenerator demand spikes 300-500% in the 48 hours after a major outageAvg ticket: $12,000 average standby generator installation
Anatomy of a Lost Job
7:15 PM - Urgent Call
Just experienced a 3-day power outage — homeowner wants a whole-home generator before the next storm.
8:15 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$6,500
Estimated Opportunity Lost
The Old Way:
Losing Installs to Voicemail.
A regional blackout generates 200 inbound calls in 48 hours. Your 3-person office can answer 40 per day. The remaining 160 calls — each representing a $12,000 installation lead — go to voicemail. Competitors who answer first lock in $1.9 million in pipeline before you return a single message.
Your estimator drives 45 minutes to a site survey, presents a $14,000 proposal, and never hears back. Without automated follow-up, the homeowner gets distracted by daily life and the proposal sits in their email for 3 weeks. By then, a competitor has closed the deal. Qualified leads that receive no follow-up within 72 hours rarely convert.
A technician bolts a 22kW generator to the concrete pad and connects the gas line. The utility inspector checks the meter and finds it can only supply 250,000 BTU — 50,000 short of the combined household demand. The project stalls for 6 weeks waiting for a meter upgrade, and the customer leaves a scathing review.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Orion holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Just experienced a 3-day power outage — homeowner wants a whole-home generator before the next storm.
7:15 PM - Instant Answer
Orion answers instantly and qualifies the lead.
7:17 PM - Job Booked
Site evaluation booked. Load calculation worksheet sent via SMS. Install slot reserved.
Bottom Line
+$6,500
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Orion · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your generator installation operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Generator Installation markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for generator installation.
Meet Orion
Your AI Voice Agent for Generator Installation
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Generator Installation — why missed calls hurt
Market reality
A 3-day power outage just ended and 50,000 homes sat dark. For the next 48 hours, every homeowner who lost a freezer full of food and sweated through 95°F nights is searching for standby generators. The company that answers the phone, qualifies the lead, and books a site survey within 10 minutes captures a $12,000 installation.
How Orion wins the job
A severe thunderstorm knocks out power to 50,000 homes. The phones ring every 2 minutes for 48 straight hours. The AI agent handles the entire surge simultaneously, qualifying each caller on home square footage, fuel type, critical electrical loads, and budget range. It filters out price-shoppers by requiring panel amperage and budget confirmation before booking a site survey. The scheduling engine packs confirmed site surveys into geographically optimized daily routes, collects email addresses for proposal delivery, and pre-qualifies interested buyers for financing options — all while competitors are still working through days of voicemail backlog.
Frequently Asked Questions
How does the AI agent filter generator leads during post-outage call surges to prevent wasted site visits?
The AI agent runs each caller through a qualification logic tree that demands home square footage, electrical panel amperage, fuel type preference, and budget range. Callers who can't confirm a budget above $8,000 or don't know their panel size are routed to an educational email sequence instead of consuming an estimator's driving time.
Ready to run generator installation from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo