Your agent, your voice
- You pick Mira and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and hvac intake in your language
Built around your shop — not bolted on
The dead AC at 9pm is already a paid diagnostic on the tech's phone.
Not a bolt-on answering service. DispatchNode reads the unit, prices from your catalog, collects Stripe, and writes the job onto the live board before they search the next HVAC company.
14-daytrialHVAC companies miss 27% of summer callsAvg ticket: $387 average repair ticket
Anatomy of a Lost Job
7:15 PM - Urgent Call
Homeowner's AC died during a 102°F heat wave — family includes an infant.
9:47 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$4,500
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
A 105°F heatwave dumps 40 callers into your queue between 1 PM and 2 PM. Your two-line phone system puts 38 of them on hold. Each homeowner who hears dead air for 15 seconds hangs up, costing you an average of $387 per abandoned call.
Your lead technician drives 45 minutes to quote a $3,500 evaporator coil replacement. The homeowner says they need to check with their spouse. No one sends a follow-up text with the written estimate link the next morning, and the $3,500 job dies on a clipboard in the passenger seat.
You hire three temporary dispatchers in May, but it takes six weeks to teach them the difference between a blown capacitor and a ductless mini-split service call. By the time they stop routing heat-pump failures to your low-priority queue, the summer rush is half over.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live unit model and diagnostic — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Mira holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Homeowner's AC died during a 102°F heat wave — family includes an infant.
7:15 PM - Instant Answer
Mira answers instantly and qualifies the lead.
7:17 PM - Job Booked
Diagnostic visit confirmed. Deposit secured via SMS. Technician dispatched for 8 AM.
Bottom Line
+$4,500
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Mira · 29+ languages · first ring
03
Quote
Live unit model and diagnostic
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your hvac operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and unit model and diagnostic the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- model photos and readings
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
HVAC markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for hvac.
Meet Mira
Your AI Voice Agent for HVAC
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
HVAC — why missed calls hurt
Market reality
When July temperatures breach 100°F, dispatch boards light up with 40+ inbound calls an hour. A front desk juggling two lines drops 27% of those calls to voicemail, and the homeowner standing in a 92°F living room never leaves a message—they tap the next Google result and hand a $3,500 compressor swap to the competitor who picks up.
How Mira wins the job
It is 11 PM on a Saturday in July. A homeowner’s AC fails during a 102°F heat advisory. The AI voice agent picks up the line within 1.8 seconds and asks three triage questions: “Is air blowing but warm, or is the unit completely silent?” When the caller says “silent,” the logic tree flags a potential compressor or capacitor failure and queries your live technician schedule via API. It locates your on-call tech 11 miles away, writes the dispatch ticket into your field service platform through a webhook, and fires an SMS to the homeowner with a secure payment link for the $150 emergency diagnostic fee. The homeowner’s credit card clears before the technician starts the truck.
Why businesses switch from the alternatives
Frequently Asked Questions
Can the AI parse specific HVAC technical symptoms like flashing furnace codes?
The AI agent maps spoken symptoms against a built-in diagnostic matrix containing 140+ fault patterns across Carrier, Lennox, Trane, and Goodman units. When a homeowner says ‘blinking red light on the furnace board,’ the engine cross-references the brand and blink count, flags an ignition failure, and overrides the standard booking queue to route the call to an emergency dispatch webhook.
See AI dispatch handle a live call — free 30-min demo