Your agent, your voice
- You pick Zen and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and marine engine repair intake in your language
Built around your shop — not bolted on
By the time they hang up, an outboard motor diagnostics is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your marine engine repair catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialMarine service shops using digital intake cut diagnostic-to-quote turnaround from 48 hours to 6 hoursAvg ticket: $850 average engine service
Anatomy of a Lost Job
7:15 PM - Urgent Call
A boat owner calls about an outboard that won't start the morning of a charter.
5:45 AM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$1,200
Estimated Opportunity Lost
The Old Way:
Losing Repairs to Voicemail.
A boater calls from the middle of the lake with a dead outboard, screaming for help. The shop dispatches a technician to the marina, only to discover the caller needs a marine tow—a completely different service—wasting 45 minutes of drive time.
The technician arrives to work on what the caller described as a '250 horsepower outboard.' It turns out to be a diesel inboard that requires a completely different manufacturer diagnostic laptop. The trip is a total loss.
A $40 water-pump impeller is backordered for 4 weeks. A $100,000 boat sits on a trailer in the driveway during peak July weekends because a 3-inch rubber part is unavailable.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Zen holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A boat owner calls about an outboard that won't start the morning of a charter.
7:15 PM - Instant Answer
Zen answers instantly and qualifies the lead.
7:17 PM - Job Booked
Engine model documented. Marine mechanic dispatched to slip.
Bottom Line
+$1,200
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Zen · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your marine engine repair operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Marine Engine Repair markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for marine engine repair.
Meet Zen
Your AI Voice Agent for Marine Engine Repair
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Marine Engine Repair — why missed calls hurt
Market reality
A fisherman turns the ignition key on a Saturday morning at 5:45 AM and hears nothing but a click from a dead starter relay. The boat ramp parking lot is full, the morning bite starts in 90 minutes, and every marine mechanic in town is already elbow-deep in another hull. Marine engine repairs run $500 to $3,000, and the entire boating season compresses into 20 weekends.
How Zen wins the job
A fisherman's 150HP Yamaha outboard clicks but won't crank at the boat ramp at 5:50 AM Saturday. They call the shop's emergency line. The AI agent asks for the engine serial number stamped on the transom bracket, cross-references it against the Yamaha parts database, and identifies a failed 12-volt starter relay as the probable cause. It confirms the relay is in the technician's van inventory, books a dockside repair for 8:00 AM at the caller's marina slip number, and processes a $175 diagnostic deposit through a secure payment link—getting the boat on the water before the morning bite ends.
Frequently Asked Questions
How does the system prevent mismatched diagnostic equipment on service calls?
The AI agent requires the engine serial number during intake. It queries the manufacturer database to determine whether the powerplant is a gasoline outboard, diesel inboard, or sterndrive. Each engine type triggers a different diagnostic-laptop flag on the technician's dispatch manifest. A Yamaha outboard loads the Yamaha Diagnostic System software; a Cummins diesel loads the Cummins INSITE laptop—eliminating mismatched-tool trips.
Ready to run marine engine repair from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo