Your agent, your voice
- You pick Holly and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and masonry intake in your language
Built around your shop — not bolted on
By the time they hang up, the tuckpointing and chimney rebuilds is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your masonry catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialThe masonry trade faces a 40% skilled labor shortage nationwideAvg ticket: $8,500 average residential project
Anatomy of a Lost Job
7:15 PM - Urgent Call
Retaining wall is leaning dangerously after heavy rain — needs structural repair.
6:50 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$5,500
Estimated Opportunity Lost
The Old Way:
Losing Contracts to Voicemail.
Mortar freezes solid below 40 degrees and flash-dries above 100 degrees, forcing your crew to abandon a half-pointed wall at noon when the thermometer spikes unexpectedly — wasting 4 hours of labor and a $200 batch of mixed mud.
A historic brownstone requires an exact lime-based mortar color match to the original 1890s brick. Guessing wrong means grinding out 6 days of fresh joints with a diamond blade and eating $4,500 in labor costs.
Erecting 30-foot scaffolding on a narrow city sidewalk eats 6 hours of setup time, requires a separate city permit, and demands a signed liability waiver from the property manager before a single brick is touched.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Holly holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Retaining wall is leaning dangerously after heavy rain — needs structural repair.
7:15 PM - Instant Answer
Holly answers instantly and qualifies the lead.
7:17 PM - Job Booked
Structural assessment scheduled. Safety guidance sent via SMS. Mason dispatched for evaluation.
Bottom Line
+$5,500
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Holly · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your masonry operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Masonry markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for masonry.
Meet Holly
Your AI Voice Agent for Masonry
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Masonry — why missed calls hurt
Market reality
A property manager calls at 6 AM because fist-sized chunks of mortar are falling off a 1920s brick facade onto the sidewalk below. Your crew is already committed to a chimney rebuild 40 minutes away, and the manager hangs up after 5 rings to call the next mason on the list — handing away a $28,000 tuckpointing contract.
How Holly wins the job
A property manager calls at 6 AM about mortar chunks falling off a 1920s facade. The AI agent answers on the first ring, extracts the building height, wall square footage, and brick era. The routing engine slots a Thursday site visit directly next to a chimney quote two streets over, eliminating a 40-minute cross-town drive. The estimator specs 1,800 square feet of tuckpointing and enters a $28,000 bid. The platform texts a digital contract link. The minute the manager taps 'Approve', the system fires a material order for Type O lime-based mortar to the masonry supplier, requests a scaffold delivery for Monday morning via the rental vendor's API, and reserves a 2-man crew for 10 consecutive days. When the weather data flags an unexpected Tuesday freeze dropping below 38 degrees, the scheduling engine redirects the crew within two minutes to an indoor fireplace rebuild already queued on the calendar.
Frequently Asked Questions
How does the scheduling engine handle temperature restrictions for outdoor mortar work?
The platform pulls local temperature data every 15 minutes from the weather API. If tomorrow's forecast dips below 40 degrees or spikes above 100 degrees, the scheduling engine reassigns outdoor mortar crews to queued indoor jobs — fireplace rebuilds, interior veneer — without any dispatcher intervention.
See AI dispatch handle a live call — free 30-min demo