Your agent, your voice
- You pick Juno and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and medical equipment repair intake in your language
Built around your shop — not bolted on
By the time they hang up, the failed imaging machine service is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your medical equipment repair catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialDown CT scanner costs hospitals $10,000-$30,000/dayAvg ticket: $2,500 average medical equipment repair
Anatomy of a Lost Job
7:15 PM - Urgent Call
Clinic's autoclave failed — they can't sterilize instruments and may need to cancel tomorrow's procedures.
7:30 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$3,500
Estimated Opportunity Lost
The Old Way:
Losing Contracts to Voicemail.
A CT scanner goes offline on a Monday morning, canceling 14 scheduled patient scans at $800 each. The hospital director demands a technician ETA in minutes — if your phone rings three times and hits voicemail, the $2,500 emergency repair call goes to the competitor who answers on the second ring.
A technician services an infusion pump without following the manufacturer's exact OEM service manual. The repair passes a bench test but fails an FDA audit 6 weeks later, triggering a $50,000 corrective action and a potential patient safety investigation that could shut down your company.
A hospital needs a proprietary Siemens X-ray tube that takes 3 days to source from the OEM. Dispatching a technician before verifying the part is available burns a $300 truck roll and leaves the radiology department dark for the same 3 days regardless.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Juno holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Clinic's autoclave failed — they can't sterilize instruments and may need to cancel tomorrow's procedures.
7:15 PM - Instant Answer
Juno answers instantly and qualifies the lead.
7:17 PM - Job Booked
Priority repair scheduled. Equipment details confirmed via SMS. Biomedical technician dispatched.
Bottom Line
+$3,500
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Juno · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your medical equipment repair operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Medical Equipment Repair markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for medical equipment repair.
Meet Juno
Your AI Voice Agent for Medical Equipment Repair
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Medical Equipment Repair — why missed calls hurt
Market reality
A hospital's MRI chiller alarm triggers at 5:50 AM. The biomedical engineering director knows the magnet's helium will start boiling off within 4 hours, and a quench event will cost $300,000 to recover. She dials two independent service companies — the one that answers with a certified technician ETA under 60 minutes gets the $2,500 emergency dispatch.
How Juno wins the job
A hospital biomedical engineering director calls at 5:55 AM reporting an MRI chiller failure. The AI agent identifies the exact Siemens Magnetom model, queries the technician credential database to confirm the assigned engineer holds the specific Siemens OEM service certification, and dispatches a senior technician with a 45-minute ETA. It checks the live parts inventory for the required coolant pump assembly, sends the hospital a secure digital invoice for the $2,500 emergency dispatch, and generates an FDA-compliant digital service log that the technician will sign on a tablet the moment he crosses the hospital's loading dock.
Frequently Asked Questions
How does the system match technician certifications to specific equipment modalities?
The routing engine queries the technician credential database and matches the equipment modality — MRI, CT, ultrasound, or linear accelerator — to the exact technician holding the current manufacturer-specific training certificate. A technician without the required OEM credential is automatically excluded from dispatch.
Ready to run medical equipment repair from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo