Your agent, your voice
- You pick Claire and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and mobile diesel road service intake in your language
Built around your shop — not bolted on
Roadside pin, VIN, and a paid job on the mobile tech's phone.
Claire answers the breakdown, quotes from your catalog, and dispatches — deposit in before they call the next shop.
14-daytrialMissed after-hours road calls are the highest-value leak for mobile diesel shopsAvg ticket: $850–$1,400 average roadside / mobile diesel call
Anatomy of a Lost Job
7:15 PM - Urgent Call
High-intent lead calls for an emergency job.
7:16 PM – Hits Voicemail
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$1,200
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
After-hours and weekend breakdowns hit when the live dispatcher is offline. Claire answers, runs the vehicle-class weed-out (no car tows), captures company, driver, location, unit, color, reference, and issue, then texts the on-call tech — daytime staff stay on the phone.
Promising a 90-minute ETA when one tech is already 40 miles out loses the next call. Claire stacks jobs with realistic ETAs or takes a callback instead of inventing calendar appointments a roadside shop never uses.
One-time OTR callers never become CRM projects — they need company + truck + GPS on a service order, not a full VIN yard record. Fleet accounts (BIT, CARB, yard PM) still get units and history when it matters.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live unit, VIN, and roadside pin — not a script that says someone will call you back.
Books it on the mobile board
Confirmed job, not a voicemail. Claire holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
High-intent lead calls for an emergency job.
7:15 PM - Instant Answer
Claire answers instantly and qualifies the lead.
7:17 PM - Job Booked
Deposit secured via SMS. Crew dispatched.
Bottom Line
+$1,200
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Claire · 29+ languages · first ring
03
Quote
Live unit, VIN, and roadside pin
04
Book
Confirmed on the mobile board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your mobile diesel road service operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the mobile board
CRM, quotes & jobs
- Intake and unit, VIN, and roadside pin the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Free tools for diesel shops
VIN decode, parts markup, and missed-call downtime math — no account. Lead magnets competitors use to sell bolt-ons; we give them away and own the call with Claire.
VIN decoder
NHTSA Class 1–8 fingerprint before the tech rolls.
Parts markup
Margin vs markup matrix with CSV export.
Missed-call calculator
After-hours answer-rate leak → annual dollars.
More at dispatchnode.com/tools
Mobile Diesel Road Service markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for mobile diesel road service.
Meet Claire
Your AI Voice Agent for Mobile Diesel Road Service
Captures unit and VIN details, dispatches mobile techs to the roadside, and queues PM follow-up on every job.
Mobile Diesel Road Service — why missed calls hurt
Market reality
CHP pulls a semi to the Cordelia scales at 11:40 PM — air leak, out-of-service sticker, driver needs a mobile diesel tech with a firm ETA, not a bay appointment. One-time OTR calls and charge-account fleets both dial the same line. The shop that anchors the call with a realistic 60–90 minute window and the full dispatch book wins the job before the next vendor answers.
How Claire wins the job
Eastbound Cordelia scales — brakes out of adjustment. Claire confirms it is a large truck (not a car tow), collects company, driver phone, unit number, color, reference, and exact scale side. She anchors a 75-minute ETA for the on-call tech, writes the 2-hour minimum and mileage note on the service order, and skips the quote step. The tech sees the queue on their tablet, marks in-route, adds parts on site, and the office wakes up to a completed call — not a voicemail.
Why businesses switch from the alternatives
vs Fullbay
Built for shop floor, not ASAP roadside ETA dispatch and one-time OTR calls
Full comparison
vs Karmak
Dealer DMS — not mobile diesel ETA and after-hours Claire coverage
Full comparison
vs ShopView
Shop-first — weaker roadside ETA + deposit-on-call story
Full comparison
vs Agero Swoop
Network controls rates — not your AI receptionist for direct fleet calls
Full comparison
Frequently Asked Questions
Is this for a bay shop or mobile road service only?
Mobile Diesel Road Service is built for roadside and yard dispatch — ASAP ETAs, tech queues, fleet and one-time OTR accounts. Brick-and-mortar bay / counter workflows stay on HD Truck Shop if you need them later.
Ready to run mobile diesel road service from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo