Your agent, your voice
- You pick Penn and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and mobile veterinary intake in your language
Built around your shop — not bolted on
By the time they hang up, the living room wellness exams is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your mobile veterinary catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialIn-home euthanasia is the fastest-growing mobile vet service segmentAvg ticket: $275 average house call
Anatomy of a Lost Job
7:15 PM - Urgent Call
A pet owner calls about a dog with sudden lethargy and refusal to eat.
9:30 PM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$250
Estimated Opportunity Lost
The Old Way:
Losing Appointments to Voicemail.
A mobile vet is examining a dog in a living room and cannot answer the phone. The AI agent captures the caller's details, logs the pet's symptoms and medical history, and books a $400 house call into the route — all while the vet focuses on the patient in front of them.
An owner calls requesting in-home euthanasia for a suffering pet. This call requires extraordinary sensitivity. The AI agent uses compassionate pacing, asks gently about the pet's condition and the family's preferences for being present, and ensures the vet packs comfort supplies — a blanket, clay paw print kit, and aftercare information.
A client with three cats and a dog wants all four seen during the house call. The AI agent asks about each animal's species, age, and vaccination status, blocks an extended 90-minute appointment instead of the standard 30 minutes, and calculates combined pricing at $800 to prevent undercharging.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Penn holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A pet owner calls about a dog with sudden lethargy and refusal to eat.
7:15 PM - Instant Answer
Penn answers instantly and qualifies the lead.
7:17 PM - Job Booked
Pet symptoms documented. House call visit scheduled with vet.
Bottom Line
+$250
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Penn · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your mobile veterinary operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Mobile Veterinary markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for mobile veterinary.
Meet Penn
Your AI Voice Agent for Mobile Veterinary
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Mobile Veterinary — why missed calls hurt
Market reality
An elderly owner with mobility limitations watches her 18-year-old cat refuse food for the third day. She cannot lift the cat into a carrier or drive to the clinic. She calls a mobile vet, and the first practice that answers with warmth and books a $225 house call wins the appointment — along with the emotionally difficult $475 in-home euthanasia that may follow.
How Penn wins the job
An elderly owner calls at 4 PM because her 18-year-old cat has stopped eating and hates the carrier. The AI agent answers warmly, pulls up the cat's CRM profile showing a hyperthyroid diagnosis and monthly medication history, and schedules a $225 house call for tomorrow at 10 AM. Detecting end-of-life symptoms in the intake — weight loss, appetite refusal, lethargy — it adds comfort supplies to the dispatch checklist: a soft blanket, clay paw print kit, and aftercare brochure. The vet arrives prepared for whatever the visit requires. The compassionate intake earns three referrals from neighbors in the same retirement community.
Frequently Asked Questions
How does the AI agent handle emotionally sensitive euthanasia scheduling?
The AI agent uses compassionate pacing — slower cadence, gentle word choices, and extended pauses. It asks about the pet's current comfort level, whether the family wants to be present, and aftercare preferences (individual cremation, communal, or home burial). It ensures the dispatch checklist includes sedation protocols, comfort supplies, and aftercare materials so the vet arrives fully prepared.
Ready to run mobile veterinary from first ring to the tech's phone?
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