Your agent, your voice
- You pick Nectar and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and paintless dent repair intake in your language
Built around your shop — not bolted on
By the time they hang up, the hail crease removals is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your paintless dent repair catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialInsurance carriers save 40-60% choosing PDR over traditional body shop repairAvg ticket: $150 per panel average
Anatomy of a Lost Job
7:15 PM - Urgent Call
A car owner calls about hail damage across every body panel after a storm.
7:00 AM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$2,800
Estimated Opportunity Lost
The Old Way:
Losing Repairs to Voicemail.
A sudden hailstorm triggers 300 phone calls in 4 hours. A solo technician answering calls manually captures 40 leads. The other 260 callers—representing $52,000 in potential repair revenue—dial the next PDR company on the list.
Writing insurance supplement documentation takes 2 hours per vehicle. If the technician fails to photograph and measure all 80 dents on a sedan roof to the exact millimeter, the adjuster approves payment for only 30 dents—leaving $1,500 on the table per car.
A homeowner describes a 'small dent' on the phone. The technician drives 25 minutes to find cracked paint down to bare metal on the fender. PDR is physically impossible on cracked paint—the trip burns an hour of labor and $8 in fuel for zero revenue.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Nectar holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A car owner calls about hail damage across every body panel after a storm.
7:15 PM - Instant Answer
Nectar answers instantly and qualifies the lead.
7:17 PM - Job Booked
Insurance claim info captured. Vehicle inspection scheduled.
Bottom Line
+$2,800
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Nectar · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your paintless dent repair operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Paintless Dent Repair markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for paintless dent repair.
Meet Nectar
Your AI Voice Agent for Paintless Dent Repair
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Paintless Dent Repair — why missed calls hurt
Market reality
Golf-ball-sized hail hammers a suburban neighborhood at 4 PM on a Tuesday. By 5 PM, 150 homeowners are staring at dimpled hoods and cracked windshields. The PDR company that answers all 150 calls, captures insurance claim numbers, and clusters driveway appointments by street address books $375,000 in hail work. The company that lets 100 calls hit voicemail watches competitors wrap up the neighborhood.
How Nectar wins the job
Golf-ball-sized hail hammers a subdivision at 4 PM. By 5 PM, the AI agent has captured 150 inbound leads, answering every call on the first ring. It asks each caller whether the paint is cracked or intact and collects their insurance claim number. The routing engine automatically clusters assessments by street address, routing the technician to 15 driveways in one subdivision on Tuesday. For a mid-size sedan with 60 roof dents, the system generates an itemized $2,800 estimate matrix—mapping every dent by size (dime, nickel, quarter) and panel location. It submits the timestamped photos to the insurance adjuster's email and locks the repair date. The technician massages out all 60 dents in 4 hours using precision metal rods, preserving the factory paint.
Frequently Asked Questions
How does the system handle a 300-call hailstorm surge without dropping leads?
The AI agent scales to answer every simultaneous inbound call on the first ring. It captures the vehicle VIN, insurance claim number, and a cracked-vs-intact paint assessment for each caller. The routing engine clusters all confirmed appointments by street address and zip code, building dense neighborhood routes so the technician processes 8-10 vehicles per day without crossing town.
Ready to run paintless dent repair from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo