Your agent, your voice
- You pick Dusk and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and pet grooming intake in your language
Built around your shop — not bolted on
By the time they hang up, the full terrier clips is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your pet grooming catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialMobile groomers using automated booking fill 91% of daily appointment slots vs. 64% with phone-only bookingAvg ticket: $140 average mobile groom
Anatomy of a Lost Job
7:15 PM - Urgent Call
A dog owner calls to book a grooming appointment before a holiday visit.
7:10 PM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$85
Estimated Opportunity Lost
The Old Way:
Losing Appointments to Voicemail.
A client cancels by text 10 minutes before the van arrives. The groomer is already parked in the driveway with the generator running, and the $150 slot cannot be filled on 10 minutes' notice.
The booking says 'medium dog, basic bath.' The groomer opens the front door to find a 90-pound severely matted Goldendoodle that requires 45 minutes of dematting before the bath can even begin—blowing the 90-minute time block by an hour.
The van's 100-gallon fresh water tank runs dry halfway through a double-coated Husky blowout. The groomer cannot rinse the undercoat, the dog goes home soapy, and the client demands a refund.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Dusk holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A dog owner calls to book a grooming appointment before a holiday visit.
7:15 PM - Instant Answer
Dusk answers instantly and qualifies the lead.
7:17 PM - Job Booked
Breed and service selected. Grooming appointment confirmed.
Bottom Line
+$85
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Dusk · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your pet grooming operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Pet Grooming markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for pet grooming.
Meet Dusk
Your AI Voice Agent for Pet Grooming
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Pet Grooming — why missed calls hurt
Market reality
A mobile grooming van idles in a suburban driveway with a 50-gallon heated water tank, a hydraulic grooming table, and a 90-pound matted Goldendoodle waiting on the porch. Mobile groomers charge $100 to $250 per dog, but a single last-minute cancellation rips a $150 hole in the day's revenue and leaves the van burning diesel with an empty 90-minute time block.
How Dusk wins the job
A pet owner calls about grooming their matted Standard Poodle at 9:00 PM on a Monday. The AI agent asks for the dog's breed, weight, and a photo of the coat. The uploaded image shows dense matting behind the ears and on the hindquarters. The system appends a $40 dematting surcharge to the $120 base groom price, blocks a 2-hour window instead of the standard 90 minutes, and slots the appointment into the Tuesday 1:30 PM block when the van is already in the owner's subdivision. It collects a $50 non-refundable deposit through a secure payment link, and the dispatcher confirms the driveway has adequate space and level ground for the mobile grooming van's hydraulic table leveling system.
Frequently Asked Questions
How does the system prevent revenue loss from last-minute cancellations?
The AI agent collects a $50 non-refundable deposit through a secure payment link at the time of booking. If the client cancels within 2 hours of the appointment, the deposit is retained and the routing engine immediately opens the time block to a waitlisted client in the same zip code—filling the slot before the van even changes course.
Ready to run pet grooming from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo