Your agent, your voice
- You pick West and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and rv service & repair intake in your language
Built around your shop — not bolted on
By the time they hang up, the slide-out and awning repairs is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your rv service & repair catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialMobile repairs save families 3 weeks of dealer backlogAvg ticket: $450 average mobile repair
Anatomy of a Lost Job
7:15 PM - Urgent Call
An RV owner calls about a water heater failure two days before a cross-country trip.
8:15 PM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$800
Estimated Opportunity Lost
The Old Way:
Losing Repairs to Voicemail.
A technician drives 90 minutes to a state park campground only to discover the broken rooftop air conditioner requires a proprietary Dometic control board that is not on the truck. The entire trip is wasted, and the family spends another sweltering night.
The campground checkout time is 11:00 AM. A slide-out is jammed at a 30-degree angle, and the park ranger is threatening to charge a $200-per-day overstay fee if the RV is not moved by noon.
The campground gate guard refuses entry to the service truck because the technician does not have the family's exact site number—just 'somewhere near the lake.' The technician burns 25 minutes at the gate making phone calls.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. West holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
An RV owner calls about a water heater failure two days before a cross-country trip.
7:15 PM - Instant Answer
West answers instantly and qualifies the lead.
7:17 PM - Job Booked
Issue documented. Mobile RV tech dispatched to customer's site.
Bottom Line
+$800
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
West · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your rv service & repair operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
RV Service & Repair markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for rv service & repair.
Meet West
Your AI Voice Agent for RV Service & Repair
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
RV Service & Repair — why missed calls hurt
Market reality
A family sits inside a 35-foot Class A motorhome at a remote campground with a dead water heater and a slide-out stuck halfway retracted. The nearest dealer has a 6-week repair backlog. Mobile RV repair commands $300 to $1,500 per visit, and the technician who can identify the exact 12-volt control board model before leaving the shop wins the job.
How West wins the job
A family's Atwood water heater blows a thermal fuse at a campground 60 miles from town on a Friday evening. They call the emergency line at 7:15 PM. The AI agent asks for the RV's make, model year, and the water heater brand plate number. It cross-references the Atwood model against the parts inventory database, confirms the replacement thermal fuse is on the truck, and collects the campsite number for the gate guard. The technician is dispatched with a 90-minute ETA, arrives at site 47, replaces the fuse in 20 minutes, and processes the $380 payment through a secure text link—saving the family's weekend.
Frequently Asked Questions
How does the system prevent wasted trips for parts the technician doesn't carry?
The AI agent asks for the appliance brand and model plate number during intake. It queries the truck's real-time parts inventory database for that specific component. If the part is not on the truck, the system checks the nearest RV supply house's stock API, places a hold on the part, and reschedules the appointment to the next morning after pickup—eliminating 90-minute empty-handed round trips.
Ready to run rv service & repair from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo