Your agent, your voice
- You pick Vance and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and satellite & antenna intake in your language
Built around your shop — not bolted on
By the time they hang up, the dish realignments and installs is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your satellite & antenna catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrial16 million U.S. households rely on OTA antennas, growing 8% annuallyAvg ticket: $275 average antenna installation
Anatomy of a Lost Job
7:15 PM - Urgent Call
Storm knocked the satellite dish out of alignment — no TV signal for the family.
7:20 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$350
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
A sports bar loses its broadcast feed during a playoff game with 40 customers watching. The owner calls every antenna company in the area. The first tech who arrives within 2 hours to realign the dish saves the $3,000 Saturday night and earns a $2,400 annual maintenance contract. Every company that doesn't answer loses both.
A dispatcher sends a technician to a cord-cutter's home with a flat indoor antenna. The customer lives 25 miles from the broadcast towers in a stucco house that blocks UHF signals. The indoor antenna picks up 3 channels instead of 40. The tech returns to the shop empty-handed, wasting $120 in labor and drive time.
A hotel property manager calls asking for 'TV in 50 rooms.' Your dispatcher quotes it as a residential antenna job. The estimator arrives and discovers the project requires a commercial MATV headend system with signal amplification, channel combiner, and coax distribution to 50 points — a $15,000 project, not a $275 antenna mount.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Vance holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Storm knocked the satellite dish out of alignment — no TV signal for the family.
7:15 PM - Instant Answer
Vance answers instantly and qualifies the lead.
7:17 PM - Job Booked
Service call booked. Dish model confirmed via SMS. Technician scheduled for tomorrow.
Bottom Line
+$350
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Vance · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your satellite & antenna operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Satellite & Antenna markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for satellite & antenna.
Meet Vance
Your AI Voice Agent for Satellite & Antenna
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Satellite & Antenna — why missed calls hurt
Market reality
A sports bar owner watches his 4 TVs go black during the third quarter of a playoff game. Forty customers groan simultaneously. He grabs his phone behind the bar and calls the first antenna company he finds — the one that dispatches a tech within 2 hours saves the bar's Saturday night revenue and locks in a $2,400 commercial maintenance contract.
How Vance wins the job
A cord-cutter calls on Saturday morning unable to receive local broadcast channels with a cheap indoor antenna. The AI agent calculates the distance from the home to the nearest broadcast towers using the caller's ZIP code and a tower location database API. It notes the stucco exterior that blocks UHF signals and recommends an outdoor directional roof-mount antenna. It books a Monday installation at $275 and injects a second-room connection upsell at $75 into the conversation. The technician arrives with the correct directional antenna, mounts it with properly sealed lag bolts, and delivers perfect 4K reception on 42 channels in a single trip.
Frequently Asked Questions
How does the AI agent determine the correct antenna type for a specific home before the technician arrives?
The AI agent cross-references the caller's ZIP code against a broadcast tower distance database and asks about exterior wall material — stucco, brick, vinyl, or wood. Homes beyond 20 miles or with signal-blocking materials get routed to an outdoor directional antenna installation, while closer homes with wood framing can use amplified indoor models. This data travels to the technician's work order so the correct equipment is loaded on the truck.
Ready to run satellite & antenna from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo