Your agent, your voice
- You pick Wes and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and septic pumping intake in your language
Built around your shop — not bolted on
By the time they hang up, the backed-up tank drains is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your septic pumping catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrial21 million U.S. homes rely on septic systemsAvg ticket: $475 average pump-out
Anatomy of a Lost Job
7:15 PM - Urgent Call
A homeowner calls about sewage backing up into the basement after heavy rain.
9:20 PM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$450
Estimated Opportunity Lost
The Old Way:
Losing Pump-Outs to Voicemail.
A homeowner dials three septic pumpers during a Saturday backup. Two go to voicemail. The AI agent answers on the first ring, confirms a 2-hour ETA, and locks in the $475 pump-out before the homeowner finishes dialing the third company.
A tech spends 45 minutes probing a yard with a metal rod trying to find a buried tank lid. The AI agent stores exact GPS coordinates, lid depth, and access notes from the first visit in the CRM, so every future service call goes straight to the lid without a minute of probing.
A real estate agent needs a septic inspection completed before Friday's closing or the $380,000 sale falls through. The AI agent detects the phrase "closing deadline" in the call transcript, flags the job as escrow-priority in the scheduling engine, and routes it ahead of routine pump-outs.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Wes holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A homeowner calls about sewage backing up into the basement after heavy rain.
7:15 PM - Instant Answer
Wes answers instantly and qualifies the lead.
7:17 PM - Job Booked
Tank location confirmed. Pump truck dispatched to property.
Bottom Line
+$450
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Wes · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your septic pumping operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Septic Pumping markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for septic pumping.
Meet Wes
Your AI Voice Agent for Septic Pumping
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Septic Pumping — why missed calls hurt
Market reality
A homeowner walks into the backyard Saturday morning and sees raw sewage pooling near the swing set. They pull out their phone, dial three septic companies, and book the first one that answers with a firm ETA — a $475 to $1,500 emergency pump-out that goes to whoever picks up the phone fastest.
How Wes wins the job
A homeowner calls Saturday morning about sewage pooling in the backyard near the swing set. The AI agent asks whether sewage is also backing up inside the house. The caller says no — outside only. The AI agent categorizes it as next-day urgent rather than same-day critical, dispatches the pump truck with a 2-hour window, and texts the homeowner a live GPS tracking link. The tech pumps the 1,500-gallon tank, discovers a crumbled baffle, and replaces it for an additional $350. The AI agent then enrolls the homeowner into an automated 3-year pump reminder cycle in the CRM, securing recurring revenue for the next decade.
Why businesses switch from the alternatives
Frequently Asked Questions
How does the AI agent triage between a yard surfacing and an interior sewage backup?
The intake logic tree asks whether sewage is visible inside the home — in drains, toilets, or tubs — or only in the yard. Interior backups are classified as same-day critical with a 4-hour dispatch window. Yard surfacing is classified as next-day urgent with a 24-hour window. The routing engine prioritizes dispatch accordingly.
Ready to run septic pumping from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo