Your agent, your voice
- You pick Ada and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and tile & grout intake in your language
Built around your shop — not bolted on
By the time they hang up, the grout cleaning and tile repair is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your tile & grout catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialGrout sealing upsells increase average ticket value by 35%Avg ticket: $475 average residential job
Anatomy of a Lost Job
7:15 PM - Urgent Call
Shower grout is crumbling — water is seeping behind the tiles into the wall.
8:00 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$1,800
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
A homeowner says their kitchen is 'average sized,' so you quote $250 over the phone. You arrive to find 800 square feet of porous travertine that requires six hours of labor and $100 in specialty chemical degreasers—turning a profitable job into a break-even disaster.
Your technician extracts two decades of black grease from a restaurant floor, leaving it spotless. He packs up his extraction wand, drives away, and never mentions the $400 antimicrobial grout sealing upgrade—leaving $400 of pure margin on the table.
You book a commercial locker room deep-clean at a fitness center, but the facility manager refuses to let you run 1,200 PSI extraction machines during the 6 AM to 10 PM operating hours. You scramble to find a midnight crew slot that does not exist on your calendar.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Ada holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Shower grout is crumbling — water is seeping behind the tiles into the wall.
7:15 PM - Instant Answer
Ada answers instantly and qualifies the lead.
7:17 PM - Job Booked
Grout inspection scheduled. Damage photos requested via SMS. Repair specialist confirmed.
Bottom Line
+$1,800
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Ada · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your tile & grout operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Tile & Grout markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for tile & grout.
Meet Ada
Your AI Voice Agent for Tile & Grout
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Tile & Grout — why missed calls hurt
Market reality
A restaurant owner kneels on a quarry tile floor at 11 PM, scrubbing black grease from grout lines with a toothbrush before tomorrow's health re-inspection. A professional crew with a 1,200 PSI hot-water extractor could have that floor sealed and dry by 5 AM for $1,200—but only if someone answered the phone when the owner called at 10 PM.
How Ada wins the job
A restaurant owner calls at 10 PM because a health inspector flagged their greasy kitchen floor. The AI agent answers, captures the exact square footage (1,200 sq ft) and tile type (quarry), and queries the scheduling engine for overnight crew availability. It books a three-man night crew for 1 AM after the kitchen closes. The platform automatically appends a $400 antimicrobial grout sealing line item to the digital quote—the logic tree triggers this upsell on every commercial food-service booking. The crew arrives, blasts the floor with 1,200 PSI hot-water extraction, applies the antimicrobial sealant, and finishes by 5 AM. The AI agent texts before-and-after photos to the owner for their health department re-inspection file and auto-generates a recurring quarterly maintenance contract at $1,200 per visit, locking four future revenue events without a follow-up call.
Frequently Asked Questions
How does the AI agent prevent inaccurate square-footage phone quotes?
The intake logic tree requires callers to provide exact room dimensions or a room count. The platform calculates a per-square-foot baseline price and texts the customer a digital estimate explicitly noting the final price is contingent on a verified on-site measurement—setting expectations before the truck rolls.
Ready to run tile & grout from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo