Your agent, your voice
- You pick Nash and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and towing & roadside intake in your language
Built around your shop — not bolted on
By the time they hang up, the stranded vehicle recoveries is quoted, booked, and on the driver's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your towing & roadside hook type and mileage, books the job on the board, collects Stripe, and the driver sees it on their phone.
14-daytrialMotor clubs pay $35-55/hookup vs $185 directAvg ticket: $185 average direct consumer tow
Anatomy of a Lost Job
7:15 PM - Urgent Call
A stranded motorist calls after a breakdown on the highway shoulder.
11:38 PM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$350
Estimated Dispatch Lost
The Old Way:
Losing Dispatches to Voicemail.
You accept $40 motor club dispatches because your flatbed is sitting empty between direct calls. Breaking free from that low-margin contract means answering every direct consumer call within three rings, which is physically impossible when you are lying under a vehicle attaching J-hooks on the shoulder of an interstate.
Your company holds a spot on the local police rotation list. The precinct requires a 15-minute response confirmation on every accident dispatch. If your overnight driver misses two 3 AM calls because they dozed off between jobs, the precinct removes your name from the list and hands that $85,000-per-year contract to the next operator.
You impound an abandoned vehicle that accumulates $50 per day in yard storage fees. The driver did not take time-stamped photos of all four quarter panels or capture a digital authorization signature. The vehicle owner disputes $600 in storage charges, and you forfeit the balance because the paper trail is a crumpled receipt in a wet glove box.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live hook type and mileage — not a script that says someone will call you back.
Books it on the dispatch board
Confirmed job, not a voicemail. Nash holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The driver sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A stranded motorist calls after a breakdown on the highway shoulder.
7:15 PM - Instant Answer
Nash answers instantly and qualifies the lead.
7:17 PM - Job Booked
GPS location confirmed. Flatbed dispatched — ETA sent via SMS.
Bottom Line
+$350
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the driver's phone.
01
Call
Twilio number or the website widget
02
Answer
Nash · 29+ languages · first ring
03
Quote
Live hook type and mileage
04
Book
Confirmed on the dispatch board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + driver's phone
Your towing & roadside operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the dispatch board
CRM, quotes & jobs
- Intake and hook type and mileage the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Towing & Roadside markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for towing & roadside.
Meet Nash
Your AI Voice Agent for Towing & Roadside
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Towing & Roadside — why missed calls hurt
Market reality
A driver hits a deer on a dark interstate at 2 AM and dials tow companies from the roadside. Motor club dispatches pay $40 per hookup, but a direct consumer call pays $185. Winning those high-margin private tows and keeping your spot on the police rotation list requires a live voice answering every call around the clock—including the hours when your only driver is strapped under a chassis hooking up a winch.
How Nash wins the job
At 2 AM, a driver rear-ends a guardrail on the interstate and searches for a local tow. They dial your number. The AI voice agent picks up within two seconds and asks three questions: “Is your vehicle blocking a travel lane? What is the make and model? Are you in a safe location?” The caller confirms they are on the shoulder. The AI fires an SMS location-ping request to the caller’s phone, captures the GPS coordinates when the caller taps the link, and queries your fleet-tracking API to identify the nearest available flatbed—7.2 miles away. The routing engine writes the dispatch ticket with coordinates, vehicle type, and lane-blocking status, then fires a webhook to the driver’s tablet with turn-by-turn directions and a 12-minute ETA. Simultaneously, the AI texts the stranded driver a live map tracker and a secure payment link for the $185 direct hookup fee. The driver’s card clears before the flatbed exits the highway ramp.
Why businesses switch from the alternatives
Frequently Asked Questions
Can the AI recognize and prioritize police rotation calls over standard dispatches?
The routing engine maintains a stored database of local precinct phone numbers and CAD system caller IDs. When an incoming call matches a precinct number, the system bumps it to the top of the queue ahead of all consumer and motor-club calls. The AI agent confirms the accident intersection, plate number, and vehicle type within 45 seconds, then fires a dispatch webhook to the nearest available driver—ensuring your company meets the 15-minute confirmation window required to maintain rotation standing.
Ready to run towing & roadside from first ring to the driver's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo