Your agent, your voice
- You pick Claire and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and truck repair intake in your language
Built around your shop — not bolted on
Unit and VIN on the call. Bay or roadside already on the tech's phone.
Claire captures the complaint, prices from your catalog, and the service order is on the board — not a receptionist reading a script.
14-daytrialA single missed after-hours no-start can cost a fleet $500+/hr in downtimeAvg ticket: $850–$1,400 average roadside / mobile diesel call
Anatomy of a Lost Job
7:15 PM - Urgent Call
High-intent lead calls for an emergency job.
7:16 PM – Hits Voicemail
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$1,200
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
Breakdowns hit nights and weekends when the shop phone goes to voicemail. Claire answers on the first ring, captures unit number, VIN/plate, mile marker, and urgency, and locks a tech ETA before the fleet manager dials the next vendor.
A tech rolls without the unit number or correct fault codes and burns 40 minutes on a dead truck with the wrong filters. Claire runs a diesel intake script — no-start vs hard-start, check-engine lamps, recent regen — and writes parts notes onto the work order before dispatch.
Fleet PM intervals live in spreadsheets until they slip. Claire books the next mobile PM window on the same call that handled the breakdown, turning emergency work into recurring scheduled revenue.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live unit, VIN, and complaint — not a script that says someone will call you back.
Books it on the bay board
Confirmed job, not a voicemail. Claire holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
High-intent lead calls for an emergency job.
7:15 PM - Instant Answer
Claire answers instantly and qualifies the lead.
7:17 PM - Job Booked
Deposit secured via SMS. Crew dispatched.
Bottom Line
+$1,200
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Claire · 29+ languages · first ring
03
Quote
Live unit, VIN, and complaint
04
Book
Confirmed on the bay board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your truck repair operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the bay board
CRM, quotes & jobs
- Intake and unit, VIN, and complaint the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Free tools for diesel shops
VIN decode, parts markup, and missed-call downtime math — no account. Lead magnets competitors use to sell bolt-ons; we give them away and own the call with Claire.
VIN decoder
NHTSA Class 1–8 fingerprint before the tech rolls.
Parts markup
Margin vs markup matrix with CSV export.
Missed-call calculator
After-hours answer-rate leak → annual dollars.
More at dispatchnode.com/tools
Truck Repair markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for truck repair.
Meet Claire
Your AI Voice Agent for Truck Repair
Captures unit and VIN details, dispatches mobile techs to the roadside, and queues PM follow-up on every job.
Truck Repair — why missed calls hurt
Market reality
A Class 8 tractor won't crank on an interstate shoulder at 2:15 AM. The driver and fleet manager dial three mobile diesel shops — every minute parked burns detention, delivery windows, and driver hours. The first shop that answers with a firm ETA and a unit number on the work order wins a $1,200+ roadside call. Brick-and-mortar independents fighting the same phone war also need a bay OS that techs will actually use — not another remote SMS month.
How Claire wins the job
A refrigerated trailer loses power on I-40 at 2:15 AM. Claire answers, confirms the unit number and mile marker, asks whether the tractor cranks or is a no-start, and logs the fault lamps the driver sees on the dash. She books a mobile diesel tech with a 55-minute ETA, texts the fleet manager a deposit link for the roadside call-out, and queues a follow-up PM slot for the same tractor next week. By 3:20 AM the tech is on site with the right filters and a pre-filled work order — no voicemail, no missing unit number, no lost load.
Why businesses switch from the alternatives
vs Fullbay
Bay WIP strength — weak after-hours AI, seat tax, remote-impl friction patterns
Full comparison
vs Karmak
Dated dense UI and training burden for independent 4–15 bay shops
Full comparison
vs ShopView
Strong WO speed — no Claire-class voice + deposit on the call
Full comparison
vs WrenchPilot
Margin-first philosophy — thinner inbound AI and on-site weapon
Full comparison
vs Shopmonkey
Light-duty shop DNA — not Class 7/8 unit-first bay OS
Full comparison
vs Tekmetric
Modern auto SMS — thin heavy-duty diesel gravity
Full comparison
Frequently Asked Questions
Can Claire capture roadside details fleets actually need?
Yes. Claire is trained to collect unit number, VIN or plate, location or mile marker, symptom (no-start, overheating, brakes, regen), and urgency before she books. That data lands on the tech's work order so the first roll is productive.
Ready to run truck repair from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo