Your agent, your voice
- You pick Cole and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and waterproofing intake in your language
Built around your shop — not bolted on
By the time they hang up, the flooded basement calls is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your waterproofing catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialBasement water damage is the #1 home insurance claim, averaging $11,000 per incidentAvg ticket: $5,500 average waterproofing project
Anatomy of a Lost Job
7:15 PM - Urgent Call
Basement flooding every time it rains — homeowner is desperate for a permanent fix.
8:15 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$5,800
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
Three inches of water creep toward a homeowner's basement entertainment center at 2 AM. They call your number, hear a voicemail greeting, hang up in 4 seconds, and dial the next contractor — handing away a $7,500 French drain installation.
Your dispatcher sends a 2-man interior crack injection crew to a job that actually requires a 5-ton excavator for exterior drain tile. The crew stands in the yard for 20 minutes, drives back to the shop, and the homeowner writes a 1-star review about wasted time.
Jackhammering a concrete basement slab generates deafening noise and concrete dust that coats a homeowner's furniture. Scheduling the demolition during their work-from-home video call triggers an immediate complaint to the office.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Cole holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Basement flooding every time it rains — homeowner is desperate for a permanent fix.
7:15 PM - Instant Answer
Cole answers instantly and qualifies the lead.
7:17 PM - Job Booked
Basement inspection booked. Interim protection tips sent via SMS. Crew scheduled for assessment.
Bottom Line
+$5,800
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Cole · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your waterproofing operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Waterproofing markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for waterproofing.
Meet Cole
Your AI Voice Agent for Waterproofing
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Waterproofing — why missed calls hurt
Market reality
At 2 AM during a torrential downpour, a homeowner watches water pour through their basement block wall toward a $6,000 home theater setup. They dial the first waterproofing contractor on Google, hear a voicemail greeting, and immediately call the next listing. That $7,500 interior French drain job is gone in 8 seconds of dead air.
How Cole wins the job
At 2 AM during a torrential downpour, a homeowner calls about water pouring through their basement block wall. The AI agent answers on the first ring, classifies the call as a Code Red emergency, and dispatches the on-call extraction tech with a 42-minute ETA. It texts the homeowner step-by-step instructions within 15 seconds: elevate electronics off the floor and shut off the main breaker to the basement panel. The tech arrives, pumps 500 gallons, and marks a failed wall seam. The scheduling engine books a French drain estimator for Friday morning. By Friday afternoon, the platform emails a $7,500 proposal with a side-by-side comparison of interior channel versus exterior excavation. The homeowner taps 'Sign' on their phone during dinner. The system locks a 3-day crew starting Monday and texts the homeowner to clear a 4-foot path along the basement perimeter before arrival.
Frequently Asked Questions
How does the system handle 300 simultaneous emergency calls during a flash flood?
The AI agent scales to answer every concurrent call on the first ring. It flags transcript keywords like 'standing water' and 'ceiling dripping' to auto-dispatch pump crews by proximity, while simultaneously texting each homeowner a mitigation checklist — shut off the breaker, elevate electronics — so they take action while waiting.
Ready to run waterproofing from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo