Your agent, your voice
- You pick York and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and welding & fabrication intake in your language
Built around your shop — not bolted on
By the time they hang up, the mobile rig dispatches is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your welding & fabrication catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialAWS projects a shortage of 360,000 welders by 2027Avg ticket: $650 average mobile welding service call
Anatomy of a Lost Job
7:15 PM - Urgent Call
Farm equipment broke a critical bracket — harvest can't continue until it's welded.
6:00 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$1,200
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
A farmer's tractor loader arm cracks at 6 AM during feeding. His 200 head of cattle are waiting. He calls three mobile welders — the first one who answers and confirms a 2-hour field arrival with the correct rods wins a $450 emergency repair. The two who are already grinding with hearing protection on never hear the phone ring.
A general contractor needs a structural weld on an I-beam connection at a commercial site. The dispatcher sends the nearest available welder, who holds a MIG certification but not an AWS D1.1 structural steel qualification. The welder can't legally touch the beam, the GC is furious, and you eat $200 in wasted labor and fuel.
A customer calls about a cracked aluminum boat hull. Your dispatcher books the job and sends the standard mobile rig loaded with carbon steel stick rods and a wire-feed MIG setup. The welder arrives, realizes he needs a TIG torch with argon shielding gas and 4043 aluminum filler rod, and drives home empty-handed — burning $180 in wasted time.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. York holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Farm equipment broke a critical bracket — harvest can't continue until it's welded.
7:15 PM - Instant Answer
York answers instantly and qualifies the lead.
7:17 PM - Job Booked
Emergency weld dispatched. Break location and photos requested via SMS. Welder en route.
Bottom Line
+$1,200
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
York · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your welding & fabrication operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Welding & Fabrication markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for welding & fabrication.
Meet York
Your AI Voice Agent for Welding & Fabrication
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Welding & Fabrication — why missed calls hurt
Market reality
A rancher stands in a frozen field at 6 AM staring at a cracked hydraulic loader arm on his tractor. His cattle haven't been fed. He needs a mobile welder with a truck-mounted rig, 7018 rods, and a heavy grinder in this field within 2 hours. The first welder who answers the phone and confirms they can weld 3/8-inch structural steel in the field wins a $450 emergency repair and a client for life.
How York wins the job
A rancher calls at 6 AM with a cracked hydraulic loader arm on his tractor, and 200 head of cattle waiting to be fed. The AI agent asks what the base material is, confirms 3/8-inch steel plate, and categorizes the job as a structural field repair in the diagnostic logic tree. It queries the routing engine for the nearest mobile rig, confirms the truck is loaded with 7018 low-hydrogen rods and a 9-inch grinder, and dispatches the welder with an 8:30 AM field arrival. The welder gouges the crack, lays a multi-pass structural weld, and grinds it flush. The $450 emergency repair is invoiced on-site via a secure payment link before the welder drives away.
Frequently Asked Questions
How does the AI agent ensure the correct welding process and consumables are loaded for each job?
The AI agent asks the caller to identify the base material — steel, aluminum, stainless, or cast iron — along with the thickness and whether the weld is structural or cosmetic. It cross-references these inputs against a process-selection matrix that determines MIG, TIG, or Stick requirements and pushes the specific consumable list to the technician's mobile app before the truck leaves the yard.
Ready to run welding & fabrication from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo